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Testimonials

The bottom line is we are able to do far more than most other companies at far less cost and with almost no in-house support. Frankly, we see the Focus IT managed services as providing us a critical competitive edge. We are constantly recommending Focus IT to other companies in every line of busi...

Chelsea Koh (Principle - Master of Architecture)

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We are passionate about service quality!

Focus IT Solutions & Management (FISM) high level of expertise combined with a commitment to quality has enabled us to establish strong relationships with a diverse range of clients including public sector organisations, SME's and charities.

 

 

We have a proven track record with our existing clients and continue to grow our business while still retaining the personal attention to detail you deserve.

The six commandment of our innovative service model

Systems MonitoringFISM Monitoring

We proactively manage your IT systems 24/7 to ensure your business stays up and running all year round.

Systems MonitoringNet Promoter®

Net Promoter® is the standard customer service benchmark for organisations around the world.

Systems MonitoringTrue Umbrella Approach

We collaborate with your external providers to enable us to deliver a true one-stop IT service for all your IT questions.

Systems MonitoringSharing Knowledge

Our knowledge is shared between technicans, using resolutions to previous issues to help different technicans resolve new issues quickly.

Systems MonitoringDedicated Local Team

Your own personalised dedicated team that manage and look after your IT infrastructure. They understand your IT systems and your business.

Systems MonitoringInnovation

We constantly aim to stay ahead of our game and innovate new ways to help customers enhance their IT systems.